Customer Services and Handbook
Customer Services
Our Customer Services staff are here to make sure you get the information and support you have a right to receive. We can help you:
- Understand and use the grievance, appeal, or dispute process if you ever have concerns about your services
- Connect with your Rights Officer or a Fair Hearing Officer if needed
- Find a list of local providers, organizations, and practitioners—including what services they offer, the languages they speak, and their areas of specialty
- Get access to annual reports, our board of directors, board meeting schedules, and minutes
- Review the Lapeer CMH organizational chart if you would like
- Explore your service options and learn about providers for mental health and substance use services
- Get information and referrals for Medicaid-covered services available through CMH
LCCMH Customer Services
Mary Kay Krozek | (810) 667-0500
Region 10 PIHP Customer Services
Customer Service Department | (888) 225-4447
Customer Handbook
The Region 10 PIHP Customer Handbookis provided to individuals who receive services in Genesee, Lapeer, Sanilac, and St. Clair Counties.
